Difference between revisions of "Troubleshooting"

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(My Dongle is not getting detected by windows.)
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=Lynx Dongle=
 
==My Lynx Dongle is not working.==
 
==My Lynx Dongle is not working.==
  
* Make sure that your PIC is programmed.
+
::* Make sure that your PIC is programmed.
** Any PIC that you are using the in the dongle needs to be programmed.
+
::** Any PIC that you are using the in the dongle needs to be programmed.
** There have been no parts coops for the Lynx Dongle.   
+
::** There have been no parts coops for the Lynx Dongle.   
** If you have a PIC programmer, you can program it yourself.
+
::** If you have a PIC programmer, you can program it yourself.
** If you do not have a programmer, check for [[PIC_Programming|someone to help program your PIC]].
+
::** If you do not have a programmer, check for [[PIC_Programming|someone to help program your PIC]].
  
 
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==My Lynx Dongle is not getting detected by windows.==
 
==My Lynx Dongle is not getting detected by windows.==
  
* Check all of your solder joints again.
+
::* Do you have the [[Software#FTDI Driver Software|FTDI Drivers]] installed?
* Try changing USB cables.
+
::* Check all of your solder joints again.
* There was one report of at least one bad FTDI USB module.
+
::* Try changing USB cables.
 +
::* There was one report of at least one bad FTDI USB module.
  
 
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+
=Vixen=
 
==Vixen is hanging when I run a sequence.==
 
==Vixen is hanging when I run a sequence.==
  
* Make sure that the DMX option is unchecked under "Add-ins"
+
::* Make sure that the DMX option is unchecked under "Add-ins"
  
 
[[Image:Disable_DMX.JPG|center|thumb|240px]]
 
[[Image:Disable_DMX.JPG|center|thumb|240px]]
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==I am getting "Access to the port 'COMx' is denied".==
 
==I am getting "Access to the port 'COMx' is denied".==
  
* Try changing the com port in windows.
+
::* Try changing the com port in windows.
  
  
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* You will need to make matching changes in Vixen.
+
::* You will need to make matching changes in Vixen.
  
 
[[Image:Vixen_Dongle_Plugin_Setup_01.JPG|center|thumb|240px]]
 
[[Image:Vixen_Dongle_Plugin_Setup_01.JPG|center|thumb|240px]]
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==Lynx Express==
+
=Lynx Express=
  
 
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==Lynx Wireless==
+
=Lynx Wireless=
  
 
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Revision as of 21:09, 28 August 2009


Lynx Dongle

My Lynx Dongle is not working.

  • Make sure that your PIC is programmed.
    • Any PIC that you are using the in the dongle needs to be programmed.
    • There have been no parts coops for the Lynx Dongle.
    • If you have a PIC programmer, you can program it yourself.
    • If you do not have a programmer, check for someone to help program your PIC.

My Lynx Dongle is not getting detected by windows.

  • Do you have the FTDI Drivers installed?
  • Check all of your solder joints again.
  • Try changing USB cables.
  • There was one report of at least one bad FTDI USB module.

Vixen

Vixen is hanging when I run a sequence.

  • Make sure that the DMX option is unchecked under "Add-ins"
Disable DMX.JPG

I am getting "Access to the port 'COMx' is denied".

  • Try changing the com port in windows.


ChangeComPort.JPG


  • You will need to make matching changes in Vixen.
Vixen Dongle Plugin Setup 01.JPG
Vixen Dongle Plugin Setup 02.JPG

Lynx Express


Lynx Wireless